Shipping policy
Shipping Policy
Thank you for choosing to shop with us! Here are the details of our shipping policy:
Processing Time:
- Orders are processed and shipped within 1 business day (Monday to Friday, excluding holidays).
Delivery Time:
- Once shipped, delivery typically takes between 2 to 5 business days depending on the destination.
- Please note that delivery times may vary during peak seasons or due to factors outside our control (e.g., weather delays, postal service issues).
Shipping Rates:
- Domestic (United States): Free shipping.
- International: Shipping rates are calculated based on the weight of your order and the destination. You will see the shipping cost during checkout before completing your purchase.
Tracking Your Order:
- Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package's journey.
Damaged or Lost Packages:
- We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Contact Us:
- If you have any questions about our shipping policy, please contact us at contact@bearmusclenutrition.com